Carol Lesage, Founder and CEO“We collaborate with teams undergoing change. Our involvement typically occurs during large transformational projects when companies recognize the need to prepare their people, even if the exact steps remain unclear,” says Carol Lesage, founder and CEO.
At Pyxis, the team of practitioners handle the day-to-day tasks and high-level strategy with ease. They seamlessly transition from a hands-on work process to presenting insightful summaries to company leaders. Its distinct strategy blends top-down and bottom-up methods, ensuring a comprehensive and thoughtful approach to organizational change by aligning with executive goals and closely collaborating with all affected departments.
Under the leadership of Carol Lesage, one of the first 500 people in North America to receive the Certified Change Management Professional designation (CCMP) from the Association of Change Management Professionals (ACMP), Pyxis has carved a niche in the consulting world, marrying state-of-the-art technology with personalized services. At the core of its success lies a proprietary AI-based tool that streamlines extensive survey data analysis, allowing the consulting team to focus on what truly matters—the people. This, coupled with a devotion to personal engagement, allows the team to automate the initial data processing, enabling them to dedicate more time to personal interactions and understanding the nuances of each role within an organization.
The essence of Pyxis’ philosophy lies in understanding the profound impact of change on individuals. The team’s commitment extends to practical experiences like job shadowing. For instance, when working with healthcare clients, they engage in early morning rounds with physicians to understand their roles. Its innovative tabletop exercises, where clients role-play different organizational positions, offer an empathetic view of the challenges employees face when adopting a new role. This allows clients to experience the changes from multiple perspectives, encouraging a holistic understanding of the transformation’s effects. Its approach doesn’t just manage change; it transforms the process into a journey of shared understanding and collective growth.
Core to the company’s methodology is a commitment to data-driven strategies characterized by an unwavering focus on measurable outcomes. Establishing key performance indicators (KPI) in partnership with organizational leaders sets the groundwork for strategies that are targeted and effective. These KPIs serve as the compass, guiding tailored strategies that meet and surpass predefined goals. Its pre and post-change data analysis pinpoints specific areas for improvement. For instance, this approach has led to tangible results such as reduced patient handoffs and decreased wait times in healthcare environments. Prioritizing data and tangible outcomes, the company ensures clients steer toward more efficient processes and superior results.
-
We collaborate with teams undergoing change. our involvement typically occurs during large transformational projects when companies recognize the need to prepare their people, even if the exact steps remain unclear
One of the key drivers behind its many successes is the encouragement of an entrepreneurial spirit, supported by a subcontracting approach that assembles a team of consultants, each with 15 years or more of experience in their respective fields. This depth of knowledge ensures that conversations with clients are strategic and informed, offering insights tailored to industry-specific needs. By fostering centers of excellence and formalizing change management roles, the company cements its role as a trusted advisor committed to the long-term prosperity of its clients.
Taking pride in its ability to facilitate change and embed a sustainable culture of adaptability, Pyxis’s goal is to empower clients to become self-sufficient.
