Chris Timol, President & COO, Lonny Ostrander, Chief Executive Officer, PuzzleHRChris Timol, President & COO, Lonny Ostrander, Chief Executive Officer
Effective human capital management is crucial for businesses seeking to maximize productivity, foster innovation, and promote growth. Handling both the tactical and strategic side of management— including talent management, employee benefits, training and upskilling, compliance, and workplace safety—can sometimes be challenging for in-house HR professionals. Meanwhile, hiring specialized HR professionals to manage each facet while balancing business needs, employee expectations, and regulatory compliance can be a cost- and resource-intensive endeavor.

This is where PuzzleHR, an HR solutions-as-a-service (HRaaS) provider, comes into the picture with comprehensive and scalable human resource services. It offers a custom service suite to manage the entirety of an organization’s HR functions at a fraction of the cost of a full-time HR employee.

“Our ability to optimize HR systems and processes allows us to deploy resources that fulfill an organization’s tactical and strategic needs,” says Chris Timol, president and COO of PuzzleHR.

Covering both strategic and tactical aspects, it empowers companies to recruit, retain, and engage their workforces while achieving organizational goals and remaining compliant with regulations. Its team of specialized HR professionals provides additional support for clients’ HR generalists to become more efficient in their processes and deliver positive business results.

For fulfilling tactical needs such as payroll processing, PuzzleHR provides shared resources to optimize and operate clients’ existing systems, like ADP, Paycor, Ceridian, Paylocity, and UKG. Companies with insufficient payroll staff can highly benefit from this approach, as it eliminates the need to hire more personnel for periodic work.

PuzzleHR provides outsourced payroll management support through its technology-agnostic Managed Payroll service. Its engineers seamlessly integrate disparate parts of clients’ payroll systems to help avoid critical processing errors and facilitate accuracy.

PuzzleHR also streamlines the benefits administration process with its Managed Benefits service. This service resourcefully handles every aspect of employee benefits, from enrollments to resignations. It assists customers in analyzing HR policies, understanding compliance issues around employee benefits, and onboarding and relieving employees in adherence to regulations.

The strategic aspects of HR are a pressing concern for growing businesses that need to scale their processes and companies undergoing mergers, which bring different organizational cultures and policies together. PuzzleHR eases these transitions by helping clients rewrite policies and procedures that enable seamless employee onboarding and workforce management.

A firm belief in the significance of investing in HR to drive higher business growth propels PuzzleHR. Its services ensure clients get the best returns on their investments in their HR departments in the long run.

Employing an agile approach, PuzzleHR provides the best resources and technical assistance for clients’ HR needs. It organizes deep discovery sessions to understand the client’s mission, vision, and goals and determine the scope of work needed to enhance their HR department.

Based on its assessments, PuzzleHR identifies the right HR teams to be deployed to meet the client’s needs and builds a roadmap of deliverables for them. Through its proprietary employee engagement Puzzle Index Survey, it identifies areas of strength and areas that require improvement in a company’s culture.

Our ability to optimize HR systems and processes allows us to deploy resources that fulfill an organization’s tactical and strategic needs

PuzzleHR creates scalable internal processes to prepare companies for future growth and incorporates them into their organizational framework. It promotes teamwork, professionalism, and respect in the company culture to help them reach their full potential. This significantly improves leadership operations and the level of employee engagement, in turn generating greater business growth.

Substantiating PuzzleHR’s efficacy is an instance when a nonprofit healthcare organization needed to upskill its team and boost engagement in a budget-friendly way. PuzzleHR’s professionals and the client’s HR generalists collaboratively launched a training and culture development initiative to clarify the company’s mission and promote an inclusive work environment. This helped bring learning and development opportunities to their team and resulted in a positive shift in employee engagement. They observed improved employee feedback and reduced turnover rates.

Building on its expertise in providing scalable HR services, PuzzleHR continues working with leadership teams to create a more specific and realistic set of values and learning initiatives to educate employees about the company’s mission.

When it comes to utilizing optimum resources to support HR generalists, organizations can rely on PuzzleHR to offer holistic, effective, and budget-friendly HR solutions.