Robert L. Heston, LegalEASE | Manage HR Magazine | Robert L. Heston, Jr., CEO
LegalEASE is redefining employee support by offering innovative benefit plans that provide essential assistance for personal legal matters. Its forward-thinking solutions, user-friendly legal service platform and voluntary legal plans ease employees’ financial burdens and mental stress during unexpected legal matters. These solutions foster a healthier, more resilient and thriving workplace. “We stand by the employee every step of the way, ensuring they’re never alone while facing a legal challenge. That’s the LegalEASE commitment,” says Robert L. Heston, Jr., CEO.

Alleviating Financial Strain with Legal Support

The high cost of attorney fees for unexpected legal issues— such as divorces, custody battles, foreclosures, or wrongful arrests—can deplete employees’ savings or retirement funds. Studies indicate that 21 percent of mental health issues among employees are linked to financial stress caused by unexpected legal problems.

To address this, LegalEASE offers comprehensive, voluntary legal insurance plans tailored to meet employer and employee needs. Employees have access to legal assistance through their employer’s plan, making support affordable, accessible and less stressful.

The plan serves as a ‘rainy day fund,’ covering legal fees, protecting employees’ finances and preserving their retirement savings. This also benefits financial advisors, as it prevents employees from tapping into their retirement funds, keeping more assets under management.

Expertise and Accessibility

LegalEASE leverages over 50 years of industry expertise and a trusted network of 22,900+ attorneys to provide a legal safety net to more than 12.8 million employees across diverse industries. Using its intuitive online platform, employees are connected with experienced local attorneys, making legal assistance simple and stress-free.

Simplifying Access to Legal Reach

LegalEASE collaborates with insurance consultants and brokers to design customized legal plans that align with each clients’ employee demographics and needs, ensuring relevant benefits at affordable price points. Employees can opt in through payroll deduction, just like other voluntary benefits.

If an unexpected legal problem arises, employees simply take advantage of LegalEASE’s multiple access methods to locate a plan attorney, complete an intake, and avoid any upfront costs, as the plan covers attorney fees.

Distinctive Features

LegalEASE is focused on helping employees navigate the American legal system with minimal stress, achieved through two key access methods—Advocate Compatibility Matching System and LegalEASE Attorney Matching Portal (LAMPTM).

We stand by the employee every step of the way, ensuring they’re never alone while facing a legal challenge


The Advocate System ensures that from the initial intake call to the resolution of a legal matter, an advocate stays with the employee, helping select an attorney based on employee preferences and guiding them through the process to ensure effective communication and understanding.

LAMPTM is an online-based system that allows employees to select an attorney based on specific preferences, providing a more client preference-specific approach for those who prefer self-service. Once an attorney is selected, the advocate can step in to support the employee through the legal process.

This dual-access approach has contributed to LegalEASE’s high client satisfaction and remarkable growth in recent years.

Supporting Employees in Crisis
LegalEASE extends its commitment beyond legal matters with a domestic violence charitable initiative, offering emergency assistance even to non-enrolled employees.

In one instance, LegalEASE supported an employee who fled domestic violence with her children. Despite not being a plan member, the coverage allowed LegalEASE to partner with one of its affiliated charities to provide housing, clothing, and essentials, helping the employee rebuild her life while safely continuing her work.

Innovation for Real-Time Legal Support

In 2024, LegalEASE partnered with TurnSignl to launch a groundbreaking app providing real-time legal support during traffic stops. This app includes audio-video recording and instant advocate access, reducing anxiety and promoting safer interactions with law enforcement. The program has been wellreceived by law enforcement departments and employees alike.

Looking Ahead

In 2025, LegalEASE plans to collaborate more closely with health consultants and financial advisors to highlight the value of legal insurance in addressing workplace mental wellness. By reducing the financial stress linked to unexpected legal challenges, LegalEASE aims to help solve up to 21% of related employee mental health concerns.

LegalEASE is more than just legal protection—it’s a lifeline for the financial stability and emotional well-being of employees.