Frasco Profiles
Delivering Fast, Accurate and Personalized Service in a Challenging Environment

Partnering with Frasco Profiles, a U.S.-based, full-service consumer reporting agency, allows employers to streamline and simplify employment background checks, drug testing, fitness for duty exams, and Form I-9 and E-Verify services, especially when paired with one of the many ATS/HRIS integrations Frasco offers. Their diverse array of solutions supports employers of all sizes worldwide.

Frasco Profiles operates with a continuous improvement mindset in a heavily regulated industry. They are a founding member of the Professional Background Screening Association (PBSA) and operate in compliance with the Fair Credit Reporting Act (FCRA), as well as all state, county, and city laws and ordinances. Through their involvement with the PBSA Board of Directors and various committees, Frasco Profiles stays ahead of emerging laws and issues and proactively shares this information with clients through webinars, blogs and white papers.

“Adding to our outstanding customer service and exceptional turnaround time, we have kept ourselves and our clients litigation free for decades through legislative updates, webinars, and one-on-one calls with executives,” states Noelle Harling, Senior Vice President of Frasco Profiles.

One of the biggest challenges clients are currently facing is the movement toward redacting crucial identifiers in court records. Court records are generally accessible through a public access index where a company can look at records that match a person’s full name and date of birth. Court administrators have begun removing access to dates of birth and other identifiers out of the publicly accessible index. Name match cases now often require a court clerk to confirm identifiers before they can be reported in a background check. This has become a very pressing issue in California, as it significantly impacts background turn times and delays employee start dates. Frasco notes that PBSA is actively lobbying its legislators to overcome these challenges and make identifiers available to researchers regulated by the FCRA.

While Frasco provides state-of-the-art technology and fully automated workflows, the firm’s human touch and exceptional service is what differentiates it. Every client is assigned a dedicated customer account representative who understands their business needs and workflows. These representatives work hard to develop a trusting relationship with clients and go the extra mile to offer solutions that improve efficiency and reduce costs. Frasco Profiles also employs SOC 2 Type II audited data security measures to protect sensitive customer information. Quality assurance is also a high priority at Frasco Profiles, with all court records analyzed for accuracy and compliance before they are reported.

Frasco provides turnkey integrations with applicant tracking systems (ATS) and human resources information system (HRIS) platforms to automate the screening and I-9/E-Verify processes. They also offer customizable background packages and drug test and physical self-scheduling, allowing candidates to select a convenient time and location, reducing reschedules and delays.

Frasco Profiles was recently able to help a defense contractor eliminate one FTE TA Specialist and shorten their offer to start time by 3 business days through an ATS integration, drug test self-scheduling, and electronic I-9s using a remote designated representative. The client was astounded at the results. By saving one FTE and reducing the production down time due to delayed start dates, the client projected they were easily saving over $100,000 per year

Frasco Profiles aims to shatter the myth that a background check company’s goal is to prevent anyone with discrepancies in their background from getting a job. They firmly believe in Fair Chance Hiring and that everyone deserves an opportunity to get back on their feet through gainful employment. To this end, Frasco Profiles has spoken at HR conferences and written articles on the benefits of hiring formerly justice involved individuals.