Sherrie Wilson, President and FounderThis is where EMR Safety and Health, a reputable source for American Heart Association (AHA) and OSHA-authorized training and credentials, steps to the fore, guiding organizations and individuals in safety and health training.
EMR’s country-wide network of over 1,800 instructors offers the high-quality training programs provided by AHA and OSHA. It provides training and certifications in AHA courses, including Heart Saver CPR, First Aid, and AED, Basic Life Support, Advanced Cardiac Life Support, and Pediatric Advanced Life Support. EMR offers a variety of Safety Compliance Awareness Training (S-CAT) programs training clients’ employees to be instructors and become leaders.
“More than just training clients on the actual skill, we teach them leadership skills to guide them in managing difficult situations,” says Sherrie Wilson, president and founder of EMR Safety and Health.
Experienced in handling national accounts across the U.S., EMR’s instructor network follows all the required protocols for its S-CAT, AHA and OSHA courses. S-CAT courses include Active Shooter, Workplace Violence, OSHA and HIPAA for Healthcare, Dental, Babysitting and Childcare, Infection Control, Bloodborne Pathogens, General Industry, and Construction.
The Importance of Leadership
EMR understands the current need for everyone to be highly functioning, with the ability to respond effectively during emergencies and disasters. Wilson’s extensive background in emergency care and procedures, and her experience as a trainer and a master practitioner in neurolinguistics has made her knowledgeable about the brain’s way of processing critical situations. Experience has also made her aware of health and safety protocols in various arenas.
Combining her 35 years of emergency experience and over 40 years of safety experience, Wilson has built a high-performing team at EMR to offer a high quality, high-value experience for the client. She understands how to invoke change in people to help them function as a leader. Having consistently led teams for 42 years, Wilson’s leadership training skills are unrivaled. EMR trains clients in the same leadership skills and team dynamics and drafts specialty curriculums for them, as needed. Wilson continuously works with her team of instructors to learn how to engage the client’s workforce to help them be a valuable part of the team.
“People walk away with a profound appreciation that we don’t just train them in the business, we train them in the character they need to have to do that business,” says Wilson.
A testament to EMR’s perfect alignment of blending leadership skills and training clients in team dynamics is the case of a large transportation client in the U.S. EMR helped them sign up online and utilized its large instructor network to send in a team for performing skill checks. EMR’s instructors trained the client’s staff to carry out training on their own, and provided them with credentialing.
Dedicated to being a team player and not just a vendor, EMR strives to be a constant source of knowledge for its clients. Their instructor network is always available to answer client questions. If clients cannot ascertain which course they should take, EMR helps them define their needs based on their work and operations. The strength of EMR’s relationship with its clients is evident in those who have relied on them for more than 40 years.
Even during the COVID-19 pandemic, and in the aftermath, EMR powered through, continuing to offer their vital training.
Tried and True Approach to Safety
EMR is a reliable asset to the organizations it works with, as it prioritizes good communication with clients in its AHA programs and stays current with emerging laws for its OSHA safety courses. This is especially important in behavior-based safety as human behavior differs between home and work.
As behavior-based safety doesn’t train people in self-awareness, EMR’s leadership course helps people adjust their thought processes when they transition to a different environment. As a master practitioner in neurolinguistics, Wilson challenges people to channel their self-awareness and helps them make need change.
“The first ingredient of a miracle is the impossible,” says Wilson on EMR’s capability to train people to overcome difficult situations.
Wilson was the first female firefighter paramedic in Dallas and once faced an incredible fire that rendered her paralyzed with fear. At the time, a fellow firefighter’s words of motivation and can-do attitude made all the difference and willed her into action. With his guidance and snap-decision analysis, the firefighters were able to overcome the near-impossible situation. Wilson took this empowering experience, applying it when she trained people to enable them to have better control of themselves in life and work.
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People walk away with a profound appreciation that we don’t just train them in the business, we train them in the character they need to have to do that business
EMR strictly adheres to OSHA’s safety controls that center on safeguarding against hazards. It follows a hierarchy of controls, with the first line of action being elimination and substitution. If a client has contractual obligations that conflict with the ‘eliminate and substitute’ approach, EMR proceeds to the next OSHA guideline, which is to ‘engineer a control’ for the hazard. EMR then sets administrative measures for the employees to follow and trains them. Lastly they will help them make any changes they need to make with regards to the Personal Protection Equipment to keep them safe.
In instances that require all of the controls to be used simultaneously, EMR employs different levels of control depending on the site. These problem-solving capabilities keep clients coming back for EMR’s services and guidance. The training center prides itself on having no delays, ensuring that the clients’ paperwork and billing are all done within 24 hours. EMR automates its processes with proprietary technology, which makes operations much quicker, including deposits, reconciliation, and credentialing.
EMR continuously trains its instructor network in new courses to bring added value to clients. The training center offers its services even in areas not within its network’s reach. In these cases, the EMR team trains the client’s employees as instructors, enabling them to do the credentialing themselves.
EMR is a true paragon of excellence, surpassing client expectations in safety and health training and educating them on leadership skills and teamwork.
