| | JULY 2024MANAGEHRMAGAZINE.COM19diverse communities to promote cultural understanding and support. In addition, the organization conducted an engagement survey to gather feedback on employee disconnection and to develop a plan to address these concerns. What according to you are the game-changing technologies, strategies, or upcoming developments your company foresees as transformative for your industry, potentially reshaping its landscape?AI is significantly influencing various operational processes as companies are increasingly employing this technology in recruitment, learning, development, and performance management. I have received training as a coach on strengths from Gallup (Gallup's Clifton Strengths assessment is an online tool that helps people discover and develop their greatest talents) recently, which makes me believe that AI is a game changer for the industry. I believe that this focus on coaching in management, as opposed to control or manipulation, has the potential to reshape the industry.What advice would you offer to individuals and businesses navigating this industry?I have an academic background in arts, psychology, and human resources, with a focus on technical aspects. I believe that a background in mathematics or economics is crucial for HR professionals to make informed decisions and identify the right focus. I would also recommend investing time in educating oneself on data management, Microsoft Excel, IT tools and the various techniques in HR. Another piece of advice I would offer is to avoid an exclusive focus on internal organizational matters. In addition, it is essential to stay updated with market trends and test their applicability within the organization. I would also encourage agility and being open to learning from failures. The key to ensuring a company's success is being culturally aware and equipped with the necessary skills to navigate these cultural differences78 per cent of employees concur that managers deemed proficient coaches lead more productive teams within their organizationsQuick Bytes
< Page 9 | Page 11 >