| | DECEMBER 2020MANAGEHRMAGAZINE.COM19losses or risks in the ordinary course of business, intertwined with your personal, professional, and enterprise objectives, makes each BKS client unique.Thus, rather than looking at these endeavors in traditional silos of "personal," "professional," or "business," BKS sees things in a 360-degree view from our clients' risk profile. Our interdisciplinary teams eliminate and address the all too common gaps in employee benefits redundancies and coverages to ensure and find risk mitigation strategies holistically.Using that knowledge, we designed a proactive insurance and risk management architecture aligned to our clients' objectives, which brings them peace of mind. Specifically, with benefits administration, we have a seamless process of data collection, implementation, onboarding, and maintenance. We also centralize their HR records online and provide integration to help our clients spend less time on administrative work. This helps them focus on what's most important to them, which is running their businesses and creating a cognitive work environment for their most valuable asset, i.e., their employees. And since we are insurance geeks who haven't lost the ability to speak plain English, we'll even make the whole process simple to understand.Could you walk us through a recent customer success story?We recently had two clients that had no benefits administration technology in place. They were both struggling with paper enrollments. The challenge of keeping personal data secure put an overwhelming burden on their HR team. Both of these employers had over a hundred employees, which made it surprising that they still had not embraced benefit administration technology. They knew the platforms existed, but their current partner did not have the resources to deploy them or provide the support to help them get that up and running. We were able to engage them on our turnkey solution, and they've been very satisfied. The employees are satisfied with how easy it was to navigate the platform, and we're seeing sky-high employee engagement.What would you say is your most significant differentiating factor?Our vision is to be the premier benefits advisory firm in all the markets we serve. To achieve this, we need to help our clients achieve better outcomes while their employees are engaged and productive. Our holistic approach, best in class industry professionals, and entrepreneurial spirit promote finding solutions on the vanguard and keeping our clients happy. We have been growing at an industry-leading rate since 2006.What does the future hold for BKS Partners?In 2018, we set an intermediate goal of being in the top 10 brokers in the United States. Over the next eight years, supported both by industry-leading organic growth, we are looking at a focused partnership strategy, our nomenclature for mergers and acquisitions. And as evidenced by a number of partnerships we completed this year, this will include expanding our geographic presence beyond our legacy Southeast footprint. We aim to become a leading national broker, growing our middle market operating group. We believe we bring the best thought leadership, innovative trends, and industry insights to help our clients craft and execute a multi-year strategy to deliver an on-budget comprehensive benefits programs with the right technology for their firms. And together with our clients, we forge a bespoke program that optimizes their employees overall wellbeing, driven with higher productivity and better outcomes. We take a holistic and tailored approach to insurance, risk management, and employee benefits, which is our unique differentiating factor
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